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New ACE Fitness Service Specialist Course Offers Training to All Fitness Facility Staff Members

SAN DIEGO, Calif. – Nov. 12, 2008 – The American Council on Exercise (ACE), America’s leading authority on fitness and one of the largest fitness certification, education and training organizations in the world, today announced a unique online course that helps fitness facility owners and managers deliver consistent customer service – or “fitness service” – training to all staff members.

The professional development course focuses on training staff members on basic health- and fitness-related information including how to properly use various types of fitness equipment and perform common resistance-training exercises. In addition, they will discover how to deliver a customer service experience that exceeds every club member’s expectations.

The $79.95 ACE Fitness Service Specialist Course includes modules that staff can complete in the comfort of their own homes or at their own fitness facilities at their convenience. Upon successful completion, staff should be able to:

  • Discuss basic foundations of exercise science, including how the body responds to aerobic exercise and strength training.
  • Correctly use anatomical terminology and apply an understanding of human anatomy to the needs of fitness facility members.
  • Discuss proper nutrition and hydration, including the USDA recommendations.
  • Explain to facility members how to safely use facility equipment including cardio machines, weight machines and free weights.
  • Understand and apply the core values that lead to outstanding customer service Connect club members with the staff and programs that best meet their needs.

The course can be purchased individually or clubs can join the ACE Club Partnership Program that offers this course along with a number of additional benefits including; personal training and group programming options combined with an exceptional customer experience. ACE developed the Club Partnership Program to help fitness club owners and managers enhance member service, retention and revenue.

To learn more about the ACE Club Partnership Program please contact Jerry Napp, ACE National Commercial Accounts Manager, at 888.325.3636, Ext. 724 or or visit the ACE website at

About ACE

The American Council on Exercise (ACE), America’s premier certification, education and training organization, is a nonprofit organization dedicated to promoting the benefits of physical activity and protecting consumers against unsafe and ineffective fitness products and instruction. ACE sponsors university-based exercise science research and is the world’s largest nonprofit fitness certifying organization. For more information on ACE and its programs, call (800) 825-3636 or log onto the ACE Web site at


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About ACE

Founded in 1985, the American Council on Exercise (ACE) is a nonprofit organization committed to America's health and wellbeing. Over the past 30 years, we have become an established resource for health and fitness professionals, and the public, providing comprehensive, unbiased research and validating ourselves as the country's trusted authority on health and fitness.

Today, ACE is the largest nonprofit health and fitness certification, education and training organization in the world with more than 65,000 certified professionals who hold more than 72,000 ACE Certifications. With a long heritage in certification, education, training and public outreach, we are among the most respected organizations in the industry and a resource the public has come to trust for health and fitness education.