Equipment Needed
The equipment needed for each attendee to complete the 16-week Live Class includes a desktop, laptop, or mobile device with high-speed Internet connection (1mbs or faster). Participants are encouraged to close unused applications and programs on their desktop or mobile device during the session. A microphone headset is optional for interactive class activities. Additional information on the technology requirements can be found here.
Live Class Disclaimer
The American Council on Exercise (ACE) reserves the right to record and monitor all sessions for quality control using video and audio recording. By participating in this Live Class, all participants are giving their consent for such recordings.
ACE Live Class Participant Code of Conduct
Participants in ACE Live Class courses agree to abide by the ACE Code of Ethics and ACE Professional Practices and Disciplinary Procedures. ACE is entitled, at its sole discretion, to remove and/or terminate participants who act in an aggressive, bullying, offensive, threatening or harassing manner towards any participant or course instructors. Participants removed or terminated from a course will NOT be eligible for a refund.
ACE Cancellations
In the event that the American Council on Exercise (ACE) cancels a 16-week Live Class course or fails to fulfill all sessions in a Live Class course, for ANY reason, participants can transfer to another upcoming 16-week session. If a transfer is not feasible, a full refund will be issued to each participant registered for the cancelled class. ACE is NOT responsible for any other expenses the participant may have incurred as a result of participation in the class or cancellation of the class.
Participant Reschedule/Refund:
Reschedule/Transfer
Any participant who is registered for a course and wants to transfer to another course offered on an alternate day/time can do so up until 24 hours before the original course start date and time. Only one transfer is allowed. There are no transfers or reschedules allowed within 24 hours of the first class or after the class has started.
To execute a one-time only transfer, participants MUST contact ACE Educational Services at (800) 825-3636, Ext. 782 to verify that a reschedule date is available.
Refund
Participants can withdrawal from the course and be refunded the cost of the course up until 24 hours prior to the start date and time of the first session. Except as otherwise stated herein, there are no refunds within 24 hours of the start date or 30 days after purchase. Refund requests can be made within 30 days of purchase and more than 24 hours before the first class. If a refund request is made within the 30 days of purchase but less than 24 hours prior to the first class, a refund will not be permitted. ACE's refund policy can be viewed here.
To request a refund, participants MUST contact ACE Educational Services at (800) 825-3636, Ext. 782.
Transfer of Registration
Registration for a Live Class course is valid only for the registered participant. ACE cannot transfer a participant's registration to another individual.
Intellectual Property
All intellectual property rights in the course materials, handouts, PowerPoints, and comments made by attendees and the instructor(s) are owned by ACE.
Participants are not authorized to:
- Copy, modify, reproduce, republish, sublicense, sell, upload, broadcast, post, transmit or distribute any of the course materials or content.
- Record on video or audio tape, or relay by videophone or other means, any portion of the class sessions
ACE Health Coach Exam Requirements
To sit for the ACE Health Coach Certification Exam, you must:
- Be at least 18 years of age
- Hold a current adult CPR and AED certificate including live skills check*
- Present a current government-issued photo ID with signature (driver's license, passport or military ID)
You must also SUBMIT proof of at least ONE of the following:
- Current NCCA-accredited certification† in fitness, nutrition, healthcare, wellness, human resources or a related field
- An associate degree or higher from an accredited college or university in fitness, exercise science, nutrition, healthcare, wellness or a related field
- A completed health coach training and education program approved by the National Board for Health and Wellness Coaches (NBHWC)‡
- A minimum of two years of documented work experience in coaching, leading, designing, implementing, or facilitating one or more of the following: behavior or lifestyle change, exercise, wellness, nutrition, or physical activity
*CPR and AED certificates are both required in the U.S. and Canada. Candidates outside the U.S. and Canada are only required to hold a current CPR certificate due to differing international laws regarding AED use by non-medical professionals. Candidates taking an ACE exam via computer-based testing must obtain a current CPR/AED certificate prior to registration.
†A list of NCCA-accredited certification programs can be found at: credentialingexcellence.org
‡A list of NBHWC-approved training and education programs can be found at: nbhwc.org/approved-programs
Note: Candidates must submit supporting documentation of current NCCA-accredited certifications, degrees and/or work experience prior to registering for the ACE Health Coach exam.
