0.1 ACE CECs
- Continuing Education
The Key to a Successful and Effective Client Consultation
|Provider:||ACE - American Council On Exercise|
|CEC Credits:||ACE 0.1 CECs , ACSM - American College Of Sports Medicine 1.0 CECs, NBHWC 1.0 CECs|
A consultation is often the first point of contact we make with a client, so it’s important to avoid the confusion that can result from an ineffective consultation. While the temptation is to pull out all the bells and whistles to convince the client you are the one for the job, an effective consultation requires preparation and planning. In this webinar led by Joanne Blackerby—owner of Spirit Fitness Training in Austin, TX—you will learn what information to provide, and how to provide it, in order to have a successful and professional consultation.
You will learn:
- How to define and refine consultation method and practice: Is the consultation for you or for the client?
- How to implement active listening skills and professionalism at first point of client contact
- How to identify what clients are really looking for: is it a workout plan or lifestyle solution?
- How to develop a consultation script and method that clearly communicates your professional role and services
Watch now free of charge and buy the continuing education quiz to earn 0.1 ACE CEC.
I enjoyed this webinar. She is a very clear communicator. I wish there were more examples of Motivational Interviewing. I've taken other programs of ACE of this area, so more review is needed on my end. I liked this seminar because it takes of the pressure to sell. I liked that she clarified this would be in one session - 45 minutes. I would have liked to know if she recommends charging for the consultation or no - I do not...just curious. Thank you!
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The American Council on Exercise reserves the right to discontinue the sale and/or support of any continuing education course at any time, in order to cancel, correct, or update content based on current industry standards, guidelines, and/or technological advances. Notification will be given six months prior to expiration to allow for course completion. No refund will be given for expiring courses.