Provider: CE Be Well, LLC
Type: Online Course
CEC Credits: ACE 0.2 CECs

Set Your Clients Up for Success: Elevate the Initial Consultation

Unlock the full potential of your client-trainer relationships with this comprehensive course on interview strategies for the initial consultation. Whether you're a new trainer looking to establish your professional footing or a seasoned coach seeking to refine your approach, this course will equip you with the tools to foster trust, gather meaningful insights, and set the foundation for long-term success. Learn how to design thoughtful, supportive first sessions that empower clients to engage with physical activity from day one—without movement or assessments, just impactful conversation. 

Built on behavior change and motivational theory, this course guides you through a proven order of operations for consultations, helping you go beyond standard questions to explore a client’s personal definition of wellness. You’ll discover how to create a safe, supportive environment that encourages clients to open up about their goals, challenges, and lifestyle. From setting attainable, client-centered goals to using a provided worksheet for deeper insights and next steps, every element is designed to help you create positive momentum from the very first meeting.

Whether you're just starting out or have years of experience, this course will enhance your ability to lead intentional, impactful conversations that support clients' long-term engagement with physical activity.

Christin Everson, MS, is a fitness industry consultant and educator with nearly two decades of experience helping fitness professionals create exceptional member experiences. With a BA in psychology and an MS in kinesiology, she brings expertise as an ACE Certified Health Coach, Personal Trainer, Medical Exercise Specialist, and Behavior Change Specialist. Christin’s mission is to empower trainers to deliver high-impact, client-centered experiences that support lifelong engagement in physical activity.

Upon completion, you will be able to: 

  • Conduct intentional and effective initial consultations using motivational interviewing strategies

  • Identify client insights that support program adherence and early success

  • Utilize behavior change theory to personalize each client’s journey

  • Use provided tools to structure conversations and guide next steps for planning sessions