Workshop Policies and Procedures
Cancellations:
In the event that the American Council on Exercise (ACE) would cancel a workshop for ANY reason, a full refund will be issued to the participant. ACE is NOT responsible for any other expenses the participant may have incurred.
Refunds:
All of ACE’s live workshops (CPR/AED/First Aid workshop, ACE Integrated Fitness Training workshop, ACE Functional Training workshop, ACE Sports Conditioning workshop, and ACE Small Group Training workshop) are non-refundable programs. For questions, please call ACE’s Program Coordinator at 800-825-3636 ext. 713. There are no exceptions to this policy.
Rescheduling:
Any participant who is registered for an ACE workshop and needs to reschedule their workshop to a later date listed will be subject to a $50 transfer fee and MUST contact ACE’s Program Coordinator at 800-825-3636 ext. 713 to verify that a reschedule date is available.
Transfer of Registration:
ACE cannot transfer a participant’s registration to another participant unless approved by ACE’s Program Coordinator. Transferring a registration to another participant is subject to a $100 transfer fee.
Hotels and Accommodations:
ACE does not provide hotel and accommodation recommendations for our workshop events. Google is a great resource to search for hotels in the area of the workshop location.
Inclement Weather Policy:
In the event of inclement weather, all workshops will be held as scheduled at the discretion of ACE. Pre-registered participants who are unable to attend their scheduled workshop may reschedule without incurring additional charges so long as their request has been received 7 days following the originally scheduled date. No refunds will be available. In the event that ACE cancels a workshop due to bad weather, participants will be given a full refund or option to reschedule (if another date is available).