Contact ACE
(ACE) American
Council on Exercise
4851 Paramount Drive
San Diego, California 92123
Phone: 1-858-279-8227
Phone: 1-888-825-3636
Fax: (858) 279-8064
Driving
directions to ACE |
Here at ACE, we value your input. If you have any questions, requests or suggestions for us we would love to hear from you! Please refer to
the following list so that your questions and comments can be forwarded to the person who can best answer them. If you are unsure of whom
you need to speak to, contact customer service at 1-888-825-3636 or email
support@acefitness.org.
We're here for you!
Our Call Center hours of operation are
M-F from 7 a.m. - 5 p.m. PST.
You're more than
welcome to come by and see us.
Appointments are available during our office hours only, M-F from 2-4 p.m. Please call
1-888-825-3636 to schedule an appointment.
Contact key departments
Educational Services
| Questions about: |
| |
Rescheduling Live Programs
AHA Heartsaver First Aid with CPR and AED - 1-888-825-3636 x706
Personal Trainer Exam Review - 1-888-825-3636 x785
Practical Training Program for Personal Trainers - 1-888-825-3636 x785
Seminar Series - 1-888-825-3636 x751
How to become a CEC provider - 1-888-825-3636 x790
CEC course approval - 1-888-825-3636 x790
How to offer your facility as a host site - 1-888-825-3636 x785
Leasing the ACE mailing list - 1-888-825-3636 x716
|
Phone: See above
Fax: (858) 279-8064 - Attention: Academy
Email: ProfDev@acefitness.org |
ACE Resource Center
| Please contact the ACE Resource Center, a benefit of your ACE certification, for help in the
following: |
| |
Support and material references for certified professionals
Relevant and current fitness information for public interest
Questions regarding exam preparation |
Phone: 1-888-825-3636
Fax: (858) 279-8064 - Attention: Resource Center
Email: resource@acefitness.org |
Certifications
| Questions about: |
| |
Exam rescheduling and transferring to another exam date or site
Exam refunds
How the exams are developed
Hosting an exam site
How the ACE exams are scored
|
Phone: 1-888-825-3636
Fax: (858) 279-8064 - Attention: Certifications
Email: support@acefitness.org |
Customer Service
| Questions about: |
| |
Purchasing books, study materials or apparel
Registering for ACE certification exams, Practical Training, Exam Prep or
Comprehensive GFI courses
Club Program
Requesting ACE brochures
Certification requirements and exam dates
Product shipments
Refunds |
Phone: 1-888-825-3636
Fax: (858) 279-8064 - Attention: Customer Service
Email: support@acefitness.org |
GymJOB.com®
| Questions about: |
| |
Posting a job - 1-888-825-3636 x782
Username and password - 1-888-825-3636 x782
Searching jobs - 1-888-825-3636 x782
Advertising opportunities - 1-888-825-3636 x733 |
Phone: See above
Fax: (858) 279-8064 - Attention: GymJOB.com
Email: support@gymjob.com |
Advertising
Professional Services
| Questions about: |
| |
Certification renewal process
Use of the ACE Pro Site
Career benefits
Status of certification
CEC status
Liability insurance
Secondary certification
Available CEC courses
Eligible CEC activities (alternative to attending a class)
Practical Training |
Phone: 1-888-825-3636
Fax: (858) 279-8064 - Attention: Professional Services
Email: conted@acefitness.org |
Commercial and Institutional Accounts
| Questions about: |
| |
The ACE University Curriculum Program
The ACE Club Program
Facility staffing, education and professional development programs |
Phone: 1-888-825-3636
Fax: (858) 279-8064 - Attention: Sales
Email: jerry.napp@acefitness.org |
Corporate Communications
| Questions about: |
| |
Expert Press Interviews, Articles & Segments
Latest Research & Studies
Accreditation
Public Service Campaigns
|
Phone: 1-800-825-3636 ext. 703
Fax: (858) 279-8064 - Attention: Corporate Communications
Email: pr@acefitness.org |