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Contact ACE

 

(ACE) American Council on Exercise

4851 Paramount Drive
San Diego, California 92123

Phone: 1-858-279-8227
Phone: 1-888-825-3636
Fax: 1-858-576-6564

Driving directions to ACE

Here at ACE, we value your input. If you have any questions, requests or suggestions for us we would love to hear from you! Please refer to the following list so that your questions and comments can be forwarded to the person who can best answer them. If you are unsure of whom you need to speak to, contact customer service at 1-888-825-3636 or email support@acefitness.org.

We're here for you!
Our Call Center hours of operation are M-F from 7 a.m. - 5 p.m. PST.

You're more than welcome to come by and see us. Appointments are available during our office hours only, M-F from 2-4 p.m. Please call 1-888-825-3636 to schedule an appointment.

 

Contact key departments

 


 

ACE Academy

Questions about:
  • Rescheduling Live Programs - 1-888-825-3636 x706
  • How to become a CEC provider - 1-888-825-3636 x790
  • CEC course approval - 1-888-825-3636 x790
  • How to offer your facility as a host site - 1-888-825-3636 x706
  • Leasing the ACE mailing list - 1-888-825-3636 x733

Phone: See above
Fax: 1-858-576-6564 - Attention: Academy
Email: ProfDev@acefitness.org

 


 

ACE Resource Center

Please contact the ACE Resource Center, a benefit of your ACE certification, for help in the following:
  • Support and material references for certified professionals
  • Relevant and current fitness information for public interest
  • Questions regarding exam preparation

Phone: 1-888-825-3636
Fax: 1-858-576-6564 - Attention: Resource Center
Email: resource@acefitness.org

 


 

Exam Registration

Questions about:
  • Registering for ACE certification exams
  • Exam rescheduling and transferring to another exam date or site
  • Exam refunds
  • How the exams are developed
  • Hosting an exam site
  • How the ACE exams are scored

Phone: 1-888-825-3636 ext 783
Fax: 1-858-576-6564 - Attention: Certifications
Email: examregistration@acefitness.org

 


 

Educational Services

Questions about:
  • Purchasing books, study materials or apparel
  • Requesting ACE brochures
  • Certification requirements and exam dates
  • Product shipments
  • Refunds
  • Certification renewal
  • Use of the ACE Pro Site
  • Career benefits
  • Status of certification
  • CEC status
  • Liability insurance
  • Secondary certification
  • Available CEC courses
  • Eligible CEC activities (alternative to attending a class)

Phone: 1-888-825-3636
Fax: 1-858-576-6564 - Attention: Educational Services
Email: support@acefitness.org

 


 

GymJOB.com®

Questions about:

Phone: (877) 266-5961
Fax: 1-858-576-6564 - Attention: GymJOB.com
Email: support@gymjob.com

 


 

Advertising

Questions about:
  • Certified News - 1-888-825-3636 x717
  • GymJob.com
  • Annual Symposium - 1-888-825-3636 x730

Phone: See above
Fax: 1-858-576-6564 - Attention: Mktg/Pubs
Email: marketing@acefitness.org
Download Certified News Rate Card

 


 

Commercial and Institutional Accounts

Questions about:
  • The ACE University Curriculum Program
  • The ACE Club Program
  • Facility staffing, education and professional development programs

Phone: 1-888-825-3636
Fax: 1-858-576-6564 - Attention: Sales
Email: jerry.napp@acefitness.org

 


 

Corporate Communications

Questions about:
  • Expert Press Interviews, Articles & Segments
  • Latest Research & Studies
  • Public Service Campaigns

Tara Shaffer
Formula PR, Inc.
Phone: (619) 234-0345
Fax: (619) 234-0360

 


 

AARP Program

Questions about:

AARP Membership

Website: www.aarp.org
Phone: 1-888-OUR-AARP (1-888-687-2277)

Purchasing personal trainer sessions

Email: aarpinfo@acefitness.org
Phone: 1-888-234-9229

Becoming a personal trainer

Email: support@acefitness.org
Phone: 1-888-825-3636