Workshop Policies and Procedures
In the event that the American Council on Exercise (ACE) would cancel a workshop for ANY reason, a full refund will be issued to the participant. ACE is NOT responsible for any other expenses the participant may have incurred.
All of ACE’s live workshops are non-refundable programs unless approved by ACE’s Educational Services Team. For questions, please call 800-825-3636 ext. 782. A $50 cancellation fee will be applied to any approved cancellations.
Any participant who is registered for an ACE workshop and needs to reschedule their workshop to a later date listed will be subject to a $50 transfer fee and MUST contact ACE’s Educational Services Team at 800-825-3636 ext. 782 to verify that a reschedule date is available.
Transfer of Registration:
ACE cannot transfer a participant’s registration to another participant unless approved by ACE’s Educational Services Team. Transferring a registration to another participant is subject to a $100 transfer fee.
Hotels and Accommodations:
ACE does not provide hotel and accommodation recommendations for our workshop events. Google is a great resource to search for hotels in the area of the workshop location.
Inclement Weather Policy:
In the event of inclement weather, all workshops will be held as scheduled at the discretion of ACE. Pre-registered participants who are unable to attend their scheduled workshop may reschedule without incurring additional charges so long as their request has been received 7 days following the originally scheduled date. No refunds will be available. In the event that ACE cancels a workshop due to bad weather, participants will be given a full refund or option to reschedule (if another date is available).