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JCC/ACE Fitness Service Specialist Course

Provider: ACE - American Council On Exercise Type: Self-Paced / Home Study Approved By: ACE 0.1 CECs , ACSM 1.00 CECs Included in Course:Online Content $49.95 Add To Cart

JCC/ACE Fitness Service Specialist Course

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  • 1 Reviews
  • JCC (Jewish Community Center) Association and JCC Program Partner, the American Council on Exercise (ACE), are excited to introduce the Fitness Service Specialist Course, an exclusive fitness-floor instructor program that will raise the level of entry-level fitness staff and customer service in a JCC.

    This unique online course helps JCC fitness and wellness centers deliver high-quality and consistent customer service training to all staff members. JCC staff will learn how to assist members with their basic health-and-fitness-related questions, including how to properly use various types of fitness equipment and perform common resistance-training exercises. In addition, they will discover how to deliver a customer service experience that exceeds every member’s expectations.

    View Chapter & Course Excerpts

    1. Exercise Science Foundations & Applications
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    2. Basic Anatomy & Movement
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    3. Fundamentals of Nutrition & Weight Management
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    4. Safe & Effective Exercise Program Design
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    5. Selection & Use of Exercise Equipment
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    6. The Art of Customer Service
      View Excerpt View Quiz Screenshot

    Course Objectives

    The JCC/ACE Fitness Service Specialist Course includes modules that JCC staff can complete in the comfort of their own homes or at the JCC at their convenience. In addition, they will receive access to downloadable handouts for additional reference and study.

    Upon successful completion, course-takers will be able to:

    • Discuss the basic foundations of exercise science, including how the body responds to aerobic exercise and strength training
    • Correctly use anatomical terminology and apply an understanding of human anatomy to the needs of fitness facility members
    • Discuss proper nutrition and hydration, including the USDA recommendations
    • Explain to facility members how to safely use facility equipment including cardio machines, weight machines and free weights
    • Understand and apply the core values that lead to outstanding customer service


    JCC Mission

    A mission of JCC Association is to foster the development of healthy individuals and communities. The Fitness Service Specialist program will support and enhance the goal of the JCC Association sports and wellness department, which is to position JCC health and fitness departments as leaders within their communities by:

    • Building retention through programming
    • Understanding Jewish values, culture, and traditions
    • Offering quality motivational fitness programming
    • Moving from fitness to wellness.
    • Running JCC fitness as a business
    • Creating and offering staff training opportunities and education resources

    JCC Association sports and wellness professional staff are committed to support the growth of the JCC health and fitness departments and the JCC by offering resources and quality programs such as the Fitness Service Specialist to help support and develop staffing and programs.

    For More Information

    You can gain access to this course along with many other benefits by joining the ACE Club Partnership Program, or you can purchase the course separately here. If you have additional questions, please contact Jerry Napp, ACE National Commercial Accounts Manager, at 888.325.3636, Ext. 785 or

    Customer Reviews


    The American Council on Exercise reserves the right to discontinue the sale and/or support of any continuing education course at any time, in order to cancel, correct, or update content based on current industry standards, guidelines, and/or technological advances. Notification will be given 6 months prior to expiration to allow for course completion and no refund will be given for expiring courses.