Fitness Certifications »
Continuing Education »
Professional Resources »
About ACE »
ACE Store »
Sales and Promotions »
ACE Partner Account »
Need Help? Call Us » (888) 825?3636
Follow ACE on

ACE Fitness Service Specialist Course

Provider: ACE - American Council On Exercise Type: Self-Paced / Home Study Approved By: ACE 0.0 CECs , ACSM 0.00 CECs Included in Course:Online Content $79.95 Add To Cart

ACE Fitness Service Specialist Course

0.0 Customer Reviews
  • 29 Reviews
  • The ACE Fitness Service Specialist is a unique online course that helps fitness facility owners and managers deliver consistent customer service – or what we like to refer to as fitness service – training to all staff members. Your staff will learn how to assist members with their basic health- and fitness-related questions including how to properly use various types of fitness equipment and perform common resistance-training exercises. In addition, they will discover how to deliver a customer service experience that exceeds every member’s expectations.

    Course Objectives
    The ACE Fitness Service Specialist Course includes modules that your staff can complete in the comfort of their own home or at your facility at their convenience. In addition, they will receive access to downloadable handouts for additional reference and study.

    Upon successful completion, they should be able to:

    • Discuss the basic foundations of exercise science, including how the body responds to aerobic exercise and strength training
    • Correctly use anatomical terminology and apply an understanding of human anatomy to the needs of fitness facility members
    • Discuss proper nutrition and hydration, including the USDA recommendations
    • Explain to facility members how to safely use facility equipment including cardio machines, weight machines and free weights
    • Understand and apply the core values that lead to outstanding customer service
    • Connect your members with the staff and programs that best meet their needs

    View Chapter & Course Excerpts

    1. Exercise Science Foundations & Applications
      View Excerpt View Course Screenshot
    2. Basic Anatomy & Movement
      View Excerpt
    3. Fundamentals of Nutrition & Weight Management
      View Excerpt
    4. Safe & Effective Exercise Program Design
      View Excerpt
    5. Selection & Use of Exercise Equipment
      View Excerpt
    6. The Art of Customer Service
      View Excerpt View Quiz Screenshot

    You can gain access to this course along with many other benefits by joining the ACE Club Partnership Program, or you can purchase the course separately here. If you have additional questions, please contact a National Commercial Accounts Manager, at 888.325.3636, Ext. 785 or

    Customer Reviews


    6/22/13 7:31 PM

    why would i pay $79 for 0 CEC's


    ACE RESPONSE: Thank you for your question. This course is designed to serve facility owners and front desk staff who may not be certified ACE pros, therefore, no CECs are given. However, this is a great course to serve as education on how facility employees should interact with members interested in  health and fitness. I hope this answers your question.


    6/21/12 5:49 PM

    i liked the course


    5/25/12 7:20 PM

    Great basic knowledge course.


    2/27/12 9:56 AM

    Awesome course!


    2/12/12 4:46 PM

    This was a great bebinner course and gave me the knowlege and ability to feel comfortable in answering members or employee questions.


    1/15/10 12:01 PM

    A little harder to navigate through then the first one, lots of information to remember!


    8/31/09 6:40 AM

    Basic Knowledge.


    7/26/09 10:43 AM

    I wish I was told what questions I missed, and what the correct answers are.


    5/28/09 7:04 AM

    Great beginner course of my staff that might not have had the anatomy and background!


    4/5/09 7:29 AM

    Very thorough course with just the right amount of text.


    3/15/09 3:41 PM

    I skipped one quiz question and I wasn't prompted to go back to it.


    The American Council on Exercise reserves the right to discontinue the sale and/or support of any continuing education course at any time, in order to cancel, correct, or update content based on current industry standards, guidelines, and/or technological advances. Notification will be given 6 months prior to expiration to allow for course completion and no refund will be given for expiring courses.