Communication and Behavior Change
How to Establish Rapport With Non-Verbal Communication
As a fitness professional, you want to establish rapport with your clients and they, in turn, must be able to trust you and know that you are concerned about their well-being. In this regard, what you communicate non-verbally—through your voice quality or body position, for example—is every bit as important as the words you speak. Learn how you can develop your non-verbal skills to achieve positive and effective communication with your clients.
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