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Posts tagged "personality" within Fitnovatives Blog

Your Client’s Got Personality…Reading It Accurately?

By Michael Mantell on Friday, June 24, 2011


It’s been said that the most important element of communication is to hear what isn’t being spoken. When it comes to the all important ingredient of building trust (visceral) and credibility (intellectual) during the rapport building phase of creating a healthy client-trainer alliance, you would do well to rely on Jimi Hendrix’ adage, “Knowledge speaks, but wisdom listens.”