ACE Certification Exam Vouchers and You

Maybe you’ve bought your study materials recently and received an ACE Certification Exam Voucher (aka voucher) as part of your package. You know it’s good for one ACE Computer-based Testing (CBT) exam registration…but what else do you know?

Didn’t see your voucher in your box of exam materials? Don’t worry! The voucher is electronic – there is nothing that arrives in the mail. Instead, the voucher ‘lives’ in your account until you are ready to redeem it. When you are ready, just log into your account, click on ‘My Vouchers’ and follow the instructions listed there.

The vouchers are good for one year from their date of purchase (in case you forget, the date is listed in your account). This means that you must be registered for an exam within one year from the day the voucher was issued. Do you have to take the exam in that one year time frame? Nope! But you do need to be registered for an exam before that one year is up.

Can you prepare for the exam in a year? Of course! ACE recommends 3-6 months, and barring extreme circumstances a year is usually more than enough preparation time. But once your year is up you cannot redeem the voucher and the fee you originally paid for it is not refundable.

You will also want to keep in mind that the vouchers are non-transferrable. This means you can’t sell someone your voucher. Also…you can’t purchase someone else’s voucher and use it for yourself. Once you’ve redeemed your voucher (used it to purchase an exam) you will not be refunded if you decide, ‘oops, didn’t want to take that exam after all’ and decide to cancel.  

Questions about purchasing a voucher? Questions about redeeming a voucher? Contact an Education Consultant at 1-888-825-3636 x782.